Archive

Posts Tagged ‘0x800703fa’

Fix: Windows Update 0x8e5e03fa, 0x800703fa errors

Sometime ago, I was receiving errors 0x8e5e03fa and 0x800703fa on several pending updates at Windows 10’s Update pane (found at Settings / Updates & Security / Windows Update from the Start menu).

Στιγμιότυπο οθόνης (692)

The updates history wasn’t showing many more details, but could see Knowldege Base article numbers (KBxx) for some pending cummulative updates.

Στιγμιότυπο οθόνης (700)

Trying to update some graphics drivers from the Device Manager (can access that by right clicking the Start menu button and selecting “Device Manager” from the popup menu shown on Windows 10), by right-clicking respective devices and selecting to update their drivers, was also failing.

Στιγμιότυπο οθόνης (688)

Στιγμιότυπο οθόνης (691)

So it did look like a systematic issue, not some issue with some specific update item.

Looked up the error code 0x8e5e03fa via Google and found this article mentioning a JET (database engine) error. That’s the same engine used in Access if I remember well, interesting that it’s getting used by Windows Update too (probably to maintain some private database).

Στιγμιότυπο οθόνης (698)

The suggested fix didn’t work since the file mentioned in that article was not existing, but at that folder (%windir%\system32\catroot2) I found a dberr.txt file that obviously was holding some error log.

Στιγμιότυπο οθόνης (694)

Printing out that file (can use TYPE dberr.txt | more to wait after each “page”), I couldn’t help but notice that it was writing JET error all over it.

Στιγμιότυπο οθόνης (693)

I renamed that file (think it was then recreated again automatically) and also renamed the two folders there (using the move command – e.g. can type move, press TAB till the name of the folder appears and then add a minus sign and press TAB again till the same folder name appears and press ENTER). Did that while having the cryptsvc service stopped (using net stop cryptsvc command) as that article suggested. Then started the service again (using net start cryptsvc). 

Στιγμιότυπο οθόνης (696)

After doing this, all failing updates (some extra driver updates had been found using DriverBooster, but were also failing to install) eventually installed fine and Windows 10 started bringing more updates:

Στιγμιότυπο οθόνης (699)

Advertisements
%d bloggers like this: